General terms of sale

Article 1 : Order - terms of payment
The customer agrees to pay his order within a period of 15 days if he chose to pay by check or bank transfer, otherwise it will be canceled.
Your order will be shipped no later than eight days after receipt of the check. Orders paid by credit card are processed in the same time.


Article 2 : Means of payment
-
Credit card (VISA, EUROCARD, MASTERCARD)
- PAYPAL
- Bank check on an account domicilied in France.
- Bank transfer

Article 3: Shipping costs (2019 prices) - Delivery

For participation in postage costs, we offer different packages depending on the country of destination and the number of products ordered:


1) From 1 to 4 products ordered (except large formats):

- FRANCE / Lettre suivie (tracking #): € 2.90
(Tracking to mainland France, Guyana, Guadeloupe, Martinique, Réunion, SPM, St Barthelemy, St Martin, Mayotte, Monaco.)

- FRANCE / Registered letter R2: € 6.50
(With tracking number and insurance in case of loss, theft or damage. Replacement or refund in case of loss up to € 153)

- WORLD / International priority letter: € 3.20 (Without monitoring or insurance, at the risk and peril of the recipient)
- Europe, North America / International followed letter: € 5.95
(Tracking for the following countries: DE, BE, CA, DK, ES, USA, FI, GB, IE, IS, IT, LU, MY, NZ, NL, PL, PT, SG, SE, CH, AF area)
- WORLD / International registered letter R2: 9.20 €
(With tracking number and insurance in case of loss, theft or damage. Replacement or refund in case of loss up to 150 €)

2) For 5 or more products ordered:

- FRANCE /
Lettre suivie (tracking #) : € 4.20
(Tracking to mainland France, Guyana, Guadeloupe, Martinique, Réunion, SPM, St Barthelemy, St Martin, Mayotte, Monaco.)
- FRANCE / Registered letter R2: 7.55 €
(With tracking number and insurance in case of loss, theft or damage. Replacement or refund in case of loss up to € 153)
- WORLD / International Priority Letter: € 6.90
(Without tracking or insurance, at the risk and peril of the recipient)
- Europe, North America / International followed letter: € 9.95
(Tracking for the following countries: DE, BE, CA, DK, ES, USA, FI, GB, IE, IS, IT, LU, MY, NZ, NL, PL, PT, SG, SE, CH, AF area)
- WORLD / International registered letter R2: € 13.50
(With tracking number and insurance in case of loss, theft or damage. Replacement or refund in case of loss up to 150 €)


This price is based on the rates of the French Post Office on January 1, 2019, corresponding to a letter of 100g and 250g for France and for International. If the weight of your shipment proves to be greater, no increase will be requested. We decline all responsibility for other damage that may come from the postal services (strikes, degradations, losses, ...).


Article 4 : Compliance
All our items are guaranteed authentic and conform to the description of the catalog and the online store. They are described with the utmost seriousness and the photographs stand as additional description.


Article 5 : Availability
All our articles presented on the online store are available except :
- special mention "OUT OF STOCK"
- sale in the meantime at our store
- computer error in the management of the stock.
In this case, the corresponding amount will be refunded or credited to you, depending on the customer's choice.


Article 6 : Claims
If an item doesn't give you complete satisfaction, it must be returned to us within 14 days after receipt.
The amount paid for the item (s) will be credited to your account or refunded upon request. After this 14 day period, all sales will be considered firm. The return costs will be payed by the customer.
In case of dispute, if an amicable solution can not be found, only the Commercial Court of Strasbourg is competent.


Article 7 : Any order placed implies acceptance of these conditions by the customer.


 
HISTORIAPHIL

- Philately Kiosk of the European Parliament, LOW HEM-1, Strasbourg, France

(Opening during plenary sessions. Access reserved for members and staff of the European Parliament)

- Historiaphil, 174A route de Lyon, 67400 Illkirch-Graffenstaden, France (by appointment)

Postal correspondence address:

Historiaphil
Jean-Luc Staedel
174A Route de Lyon
BP 60015
F.67401 Illkirch Cedex
Phone : (+33) 06 85 33 90 47
e-mail : info@historiaphil.com

Company founded in 1946
Mr Jean-Luc Staedel
Expert in philately
Author-publisher
Specialist of european philately
Writer of catalogs «Courriers Témoins de l'Histoire»

Siret : 403 757 578 00022
APE : 4791B 

Member :
- CNEP Chambre Syndicale des Experts et Négociants en Philatélie
- IFSDA International Federation of Stamp Dealer's Association
- AIJP Association Internationale des Journalistes Philatéliques